A retail company in Malaysia is looking for an Operations Executive/Coordinator, with experience in operations coordination, administrative support, or a similar role.
Key Responsibilities
Monitor and coordinate daily activities to ensure operational efficiency and adherence to standard operating procedures (SOPs).
Identify areas for operational enhancement and implement improvements.
Manage scheduling and workload distribution among staff.
Coordinate the availability and maintenance of equipment and materials.
Monitor inventory levels of supplies and consumables, coordinate procurement and restocking to prevent shortages.
Act as a point of contact between different departments to ensure alignment.
Communicate operational updates and changes effectively to all stakeholders, and coordinate with external vendors and service providers as needed.
Manage service agreements and monitor vendor performance.
Collect and analyze data on operational performance, and assist in forecasting operational needs based on data trends.
Maintain accurate records of operational activities, prepare and present reports on key metrics and KPIs.
Coordinate meetings, prepare agendas, and document minutes.
Requirements
Minimum of 3 years of experience in operations coordination, administrative support, or a similar role.
Experience in the retail, hospitality, or service industries is a plus.