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Assistant Service Manager (Air Compressor)

Job title: Assistant Service Manager (Air Compressor)
Location: Selangor
Specialisation: Engineering & Manufacturing
Salary: MYR 84,000 - 132,000 (Annual)
Reference: PR/158186
Contact details: Jackson Lai
Contact email: jackson.lai@jac-recruitment.com
Job published: November 01, 2024 14:03
Work Arrangement: Onsite

Our client is the leading Japanese manufacturer of compressor, they are now seeking an experienced Assistant Service Manager (Air Compressor) to oversee their after-sales operations in KL branch office. The ideal candidate that we are looking must have a strong background in machinery sales and service, particularly in air compressor systems. 

Location to work: Shah Alam, Selangor 

Key Responsibilities:

  • Manage all after-sales operations, ensuring efficient service delivery 

  • Lead and supervise a team of engineers, providing guidance and support in their daily activities 

  • Execute the company strategic, direction for after-sales services, achieving KPI related to sales, profit and customer care 

  • Maintain strong relationship with customers, ensuring their needs are met and issues are resolved promptly 

  • Collaborate effectively with suppliers to ensure timely parts and service supports 

  • Evaluate and monitor the performance of engineers, providing feedback and opportunities for improvement 

  • Continuously seek to enhance the working environment and operational process 

 

Job Requirements:

  • Bachelor or Master degree in Electrical Engineering, Mechanical Engineering or related field

  • More than 10 years of relevant experience in industries providing machinery sales and service 

  • Strong management skills, with experience leading technical teams

  • Excellent management skills, with experience leading technical teams 

  • Understanding of technology and applications in after-sales service 

  • Strong communication skills, both verbal and written in Malay and English

 

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