Connecting...

Operations Manager (Retail F&B)

Job title: Operations Manager (Retail F&B)
Location: Kuala Lumpur
Specialisation: Food & Beverages
Salary: MYR 120,000 - 180,000 (Annual)
Reference: PR/158491
Contact details: Hazel Yee
Contact email: hazel.yee@jac-recruitment.com
Job published: January 21, 2025 11:04
Work Arrangement: Onsite

An international retail Beverage company is looking for an Operations Manager to oversee the end-to-end establishment and operation of their outlet.

 

Key Responsibilities:

  • Develop a comprehensive business plan, including market and location surveys, budget, costing, and financial forecasts.

  • Obtain necessary licenses, manage vendor negotiations for equipment and supplies, and coordinate with contractors and designers to ensure timely and cost-effective project completion.

  • Develop standard operating procedures (SOPs) for all aspects of store operations.

  • Recruit, train, and onboard store staff, ensuring they meet quality and service standards.

  • Oversee the daily operations, monitor sales performance and ensure customer satisfaction.

  • Analyze market trends and competitor performance to adjust strategies as needed.

  • Propose initiatives to increase profitability and brand visibility.

 

Requirements:

  • Minimum of 5 years in F&B operations or project management, preferably with experience in setting up new outlets.

  • Excellent command of verbal and written Mandarin to deal with China stakeholders.

  • Strong project management, organizational, communication and negotiation skills.

  • Knowledge of F&B industry regulations and standards.

  • Proficiency in budgeting and financial analysis.