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Sales & Service Manager

Job title: Sales & Service Manager
Location: Pulau Pinang
Specialisation: Engineering & Manufacturing
Salary: MYR 96,000 - 120,000 (Annual)
Reference: PR/158460
Contact details: Yuki Lim
Contact email: Yuki.Lim@jac-recruitment.com
Job published: January 13, 2025 12:24
Work Arrangement: Fully Remote
Company and Job Overview:
A local based company specializes in machine-tool peripherals and pollution elimination solutions for the metal manufacturing industry is looking for a Sales & Service Manager. 

 
Job Responsibilities:
  • Direct and coordinate all sales activities locally and regionally.
  • Handle and resolve customer complaints regarding a product or service.
  • Develop and maintain relationships with key clients.
  • Identify emerging markets to find new sales opportunities.
  • Lead and manage the service team, including staffing, training, and performance management of service personnel.
  • Collaborate with other departments to develop and implement strategies to improve customer satisfaction, increase service efficiency, and achieve business objectives.
Job Requirements:
  • At least 5-8 years of experience in the electrical and related fields.
  • A diploma in electrical engineering or a related field.
  • Proactive working attitude, self-motivated, and a good team player.
  • Strong communication and interpersonal skills to liaise with all stakeholders.
  • Good work attitude and patience.
  • Ability to set work goals and achieve company requirements.
  • A plan for personal career development.
  • Willingness to commit to working beyond regular hours, including weekends and public holidays.