COMPANY OVERVIEW
An established retail company seeks a talented e-commerce executive to manage daily online shopping operations, including administration, product management, and customer inquiries. This role is crucial in supporting the business's daily e-commerce activities.
JOB RESPONSIBILITIES
Comprehensive understanding of ecommerce processes and online marketplace operations.
Assist in managing daily marketplace activities, including online tasks, order fulfilment, and account management (Shopee, Lazada, etc.).
Oversee product listings and pricing online.
Respond to customer inquiries through online channels.
Help manage the brand's ecommerce site and social media accounts (Facebook, Instagram, TikTok, etc.).
Support store, social, and ecommerce creative setups during campaigns (e.g., store openings, 11.11, 12.12).
Contribute to the development of online campaigns.
Adaptable, able to multitask, and open to trying new ideas to increase online sales/traffic.
Work independently and autonomously to complete projects and exceed expectations.
Provide assistance as needed.
On-site training will be provided.
JOB REQUIREMENTS
Minimum Diploma Qualifications & above.
At least 2 years of experience in e-commerce or the digital industry
Skilled in using Excel spreadsheet, VLOOKUP, video editing, Adobe Photoshop, and Knowledge of basic HTML, CSS & scripting (Basic Programmatic) will be an advantage
Fluent in English communication due to business needs.
OTHER INFORMATION
Working hours: Weekly Monday to Friday (8.30am – 5.30), including working on Saturday (8.30am – 5.30) once a month
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