- Provide technical support for various company products, specializing in WAN & LAN networking and CCTV solutions.
- Troubleshoot and resolve technical issues.
- Develop competitive technical solutions based on client requirements.
- Prepare technical proposals and presentations for clients, including heatmaps and bills of materials
- Understand and identify client requirements.
- Collaborate with the sales team to ensure solutions align with client needs.
- Conduct product demonstrations for clients and proof of concepts (POCs)
Requirement:
-Minimum 2-3 years of relevant experience
-Bachelor degree in IT or any related field
-Proficiency in WAN & LAN networking products
-Good communication skills in English, Bahasa, and Mandarin
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