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Customer Service Executive

Job title: Customer Service Executive
Location: Johor
Specialisation: Logistics and Supply Chain
Salary: MYR 36,000 - 54,000 (Annual)
Reference: PR/157922
Contact details: Faez Kamal
Contact email: faez.kamal@jac-recruitment.com
Job published: September 10, 2024 14:11
Work Arrangement: Onsite

Our client is well established Belgium MNC Company in value-added logistics and high-tech services.
 

Location: Medini

 

Job Description:

  • Strong in operations and customer service related industry
  • Handling day-to-day operations independently
  • Data creation and entries
  • Prepare transport documentations bookings with shipping line and B/L documentations
  • Generating, submission and booking bagging orders for manipulation
  • Manage customer and vendor complaints
  • Daily interactions with customers and vendors on shipment status
  • Oversee and manage the invoicing process, ensuring accuracy and timeliness in billing.
  • Coordinate with finance and other relevant departments to streamline invoicing activities.

 

Job requirements

  • GCE 'O' level and/or Diploma in relevant discipline
  • Min. 3 years of relevant experience in Third-party logistics (3PL) / Freight Forwarding / Logistics industry
  • Proven knowledge of ocean freight shipment documentation & processes (MSDS, DGD, B/L) and legislation (DOT CFR 49, IMDG, FMC, INCOTERMS)
  • Customer focused and a great team player who is able to work independently
  • Experience in inventory management with strong administrative skills
  • Knowledge in SAP order processing and proficient in Microsoft Office


Interested applicants are welcome to send in resume directly to faez.kamal@jac-recruitment.com or contact 07-2781122. #LI-JACMY #statejohor