Key Tasks: Business Processes Analysis, development & maintenance Business improvement recommendations Documenting existing process Documenting proposed process improvement Testing systems and processes to ensure alignment to initial scope Business Systems Analysis, testing, implementation, and continual improvement Evaluating third party systems for suitability On-going support for systems and processes Project Management Project solution proposal Project scope & resource planning/allocation Publishing of key project documents Workload prioritisation Reporting Definition of report requirements Creation of reports Maintenance of existing reports Staff Mentoring & Training Provide ad-hoc training & support to other members of the IT team / business Knowledge transfer Provision of formal training sessions for new/upgraded/existing systems for groups Provision of informal training for new/upgraded/existing systems for individuals Continuous Personal Development Technical skills development Business knowledge On the job, peer to peer & company endorsed training