A retail company in Malaysia is looking for an IT Project Manager / Coordinator, with prior experience in project management. This role will be based at Selangor (with flexible working arrangements).
Key Responsibilities:
Serve as the primary coordinator for all IT projects, ensuring tasks are executed according to the strategic plan.
Collaborate with internal teams and external vendors to align efforts and meet project timelines.
Monitor project progress, identify potential issues, and facilitate resolutions.
Act as a liaison between senior leadership, IT teams, and other departments to ensure clear communication and alignment.
Facilitate meetings and discussions to keep all parties informed and engaged.
Translate strategic objectives into actionable plans for the IT team.
Integrate various IT processes to create a cohesive operational workflow.
Identify opportunities for process improvements and implement solutions to enhance efficiency.
Ensure that IT operations align with organizational goals and contribute to overall effectiveness.
Coordinate with external vendors and service providers to manage contracts, service agreements, and deliverables.
Oversee the procurement of IT resources, ensuring timely availability and optimal utilization.
Manage relationships with third-party providers to maintain quality and cost-effectiveness.
Oversee day-to-day IT operations, ensuring systems function smoothly and issues are promptly addressed.
Coordinate technical support efforts, prioritizing tasks and allocating resources effectively.
Maintain an up-to-date understanding of operational needs and adjust support strategies accordingly.
Job Requirements:
Minimum of 3-5 years of experience in IT coordination, project management, or a similar role.
Experience in coordinating IT projects and working with cross-functional teams.
Familiarity with IT infrastructure, software development processes, and vendor management.
Comfortable to be stern and establish boundaries between professionalism and personal relations.