A retail company in Malaysia is looking for a Research and Development (R&D) Manager, with experience in R&D, innovation, or product management roles. This role has flexible working arrangements in which you can arrange your own working location and time.
A retail company in Malaysia is looking for a Research and Development (R&D) Manager, with experience in R&D, innovation, or product management roles. This role has flexible working arrangements in which you can arrange your own working location and time.
Key Responsibilities
Innovation Leadership:
Lead research and development initiatives to enhance our offerings.
Identify and implement cutting-edge technologies to improve customer experiences.
Develop and refine laundry wash programs and service enhancements.
Process Optimization:
Analyze operational processes to improve efficiency and value for money.
Enhance customer experience by optimizing UI/UX on our technology platforms.
Implement innovative solutions that provide quality with lasting success.
Software Development Collaboration:
Prioritize and guide software development features in alignment with business goals.
Collaborate with development teams to ensure timely delivery of projects.
Troubleshoot and address customer feedback related to our loyalty app and e-commerce web app.
Equipment Testing and Evaluation:
Test and evaluate new machinery for durability, performance, and customer satisfaction.
Provide detailed insights and recommendations based on testing outcomes.
Work alongside the owner to explore new machines and technological advancements.
Requirements
Bachelor's degree in Engineering, Business, Computer Science, or related fields.
Proven experience in R&D, innovation, or product management roles.
Strong problem-solving skills with a resilient mindset.
Commitment to personal growth and continuous learning.
Results-driven with a track record of achieving goals.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and adapt to changing priorities.
Open to candidates from various industries with transferable skills.
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