JOB RESPONSIBILITIES:-
Performance Metrics and Strategic Planning: Establish KPIs to assess progress towards strategic goals, conduct analysis, and implement strategic plans aligned with company KPIs.
Operational Improvement Initiatives: Identify areas for improvement, develop and oversee short, mid, and long-term operational improvement strategies, and recommend cost-effective solutions.
Implementation and Tracking: Oversee the implementation of improvement strategies, track results, and ensure documentation and reporting of progress.
Collaboration and Consultation: Collaborate with departments and executive leadership to set operational targets, refine strategic priorities, and determine the scope of improvement initiatives.
Budgeting and Cost Management: Plan and calculate costs, set budgets in collaboration with the Head of Group, and ensure cost-effective operations.
JOB REQUIREMENTS:-
Minimum of 10 years' experience in operations consultancy, preferably in the financial industry, with extensive knowledge of operational enhancement and debt collection strategies.
Strong organizational and time-management skills, ability to work under pressure, and collaborate effectively with a variety of stakeholders.
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