Compliance Manager

JOB RESPONSIBILITIES

• Lead the upkeep and enhancement of the Compliance Management System (CMS) and its instructional documentation.
• Key objectives of the CMS: 
  • Ensure proactive Compliance Management in line with ISO 37301 and all relevant requirements (laws, regulations, client requirements and Group requirements).
  • Develop, maintain, and improve instructional documents (e.g., Code of Conduct, Compliance Guideline).
  • Establish compliance rules for the organization.
  • Ensure adherence to internal and external regulations.
  • Maintain and advance the CMS.
  • Implement and maintain a reporting channel for compliance cases.
  • Manage compliance case operations and conduct internal investigations.
  • Raise compliance awareness through staff training programs.
• Contribute to the development and maintenance of compliance documents and processes.
• Actively identify and manage compliance risks.
• Develop compliance controls to ensure adherence to regulations.
• Document and manage compliance cases, including conducting investigations when necessary.
• Promote a holistic understanding of compliance, fostering synergies between Compliance Management and the Internal Control System.
• Ensure the CMS aligns with the Integrated Management System (IMS).
• Maintain and expand positive relationships with all data centers and other departments.
• Contribute to management reports on compliance topics.
• Advise employees and business departments on compliance matters.
• Support the Commercial unit with client requests, contracts, and audits.
• Assist the Director of Compliance and contribute to a positive team culture.

JOB REQUIREMENT

• University degree (Master/Diploma preferred) or equivalent professional experience.
• Experience in Compliance Management.
• Additional professional training/qualifications are desirable.
• Knowledge of relevant ISO standards (e.g., ISO 19600, 37301).
• Several years of experience in a compliance department, consulting firm focused on compliance/forensics, audit department, or similar.
• Fluent in English; multilingual skills are an advantage.

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