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IT Support Executive

役職名: IT Support Executive
勤務地: Petaling Jaya
職種: IT
給与: MYR 72,000 - 72,000 (Annual)
求人番号: PR/157884
担当者: Rebecca Lourdes
お問い合わせ先: rebecca.lourdes@jac-recruitment.com
求人情報掲載日: 2024/09/02 11:02
勤務形態: オフィス勤務

DUTIES AND RESPONSIBILITIES

  • Front line IT support for Software (ERP, Office365 & etc) and Hardware and Infrastructure.

  • Provide server and network support to ensure smooth daily operations and business continuity.

  • Provide IT support including troubleshooting all technical issues related to hardware, software, printer / photocopier, server, and network connections.

  • Support and maintenance of ERP systems (Xeersoft/SAP B1/Kintone) –Inventory, Finance & Account, Information and Billing System.

  • Liaising with external vendors for IT maintenance and support.

  • Liaising with Head office IT Team at Japan and Singapore.

  • Provide support for IT assess management, ensure information security policies and procedures are observed and enforced, including data protection, backup, and recovery.

  • Manage and maintain IT relate regulatory documentation and procedures.

  • Assist in all IT related projects in the corporate office and branch offices.

  • Leverage knowledge of cutting-edge technologies to optimize organizational efficiency.

  • Review existing IT tools/systems and internal processes, collect, and analyse data to identify areas for improvement.

  • Monitor networking equipment and servers.

  • Provide training in application and general IT application to user.

OTHERS

  • Carry out work responsibilities and other activities as directed from time to time including, Diva System and others when required.