Company and Job Overview
Well-known Japanese client that focusses on international logistic.
Job Responsibilities
Act as the main contact for customer questions.
Coordinate with internal teams and external vendors to ensure smooth handling of customer orders and inquiries.
Address operational issues and update customers once resolved.
Help maintain good relationships with key customers and vendors.
Manage, analyze, and report data accurately to customers and internal teams.
Enter necessary information into the system, verify costs, and issue invoices.
Work with cross-functional teams on projects, assisting in planning, execution, and monitoring to ensure success.
Perform other tasks as assigned by supervisors.
Job Requirements
Bachelor's degree in business administration, logistics, supply chain management, or a related field.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Willingness to learn and adapt to new challenges.
Willingness to travel to operation site and support.
Knowledge in the courier industry is an added advantage.
Proficiency in Japanese language is an added advantage.
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